velib deposit refund

Yes, that does add up to five and a half hours of use. What to pack/wear for mid-October Weather. You should contact velib to resolve your issue 01 30 79 79 30. In july we hired 4 bikes through the velib system -the system charged us 36.70 euros per bike as a security deposit. Getting to Paris and staying for quick overnight. You will be asked to accept a 150€ deposit in case the bike is not returned. What is the best area to stay in paris?!! Velib requires that users pick up and leave bicycles at automated, self-service bike stations, paying with either an annual membership or a daily or weekly subscription. Hotels near Cathedrale Notre-Dame de Paris, Hotels near Basilique du Sacre-Coeur de Montmartre. Members who are extremely knowledgeable about this destination and answer travellers’ questions frequently. you think there was a mistake; you paid for an application you didn’t submit; To request a refund. We remove posts that do not follow our posting guidelines, and we reserve the right to remove any post for any reason. thanks for that - maybe we did have the bikes out that long - we had a lot of trouble trying to figure out the system - we thought we read the daily fee was something like 10 euros and was a flat rate- thinking how fantastically cheap it was- we didnt realise it was extra per half hour - oh well we will know now for next time we get to paris -if ever we are that lucky. more. Eligible refunds can take between 2 to 8 weeks to appear in your account. Try and get it bak within the free first half-hour, or at most an hour. The bikes have a built-in Bluetooth lock and can therefore be left anywhere at the end of a journey, not just at a docking station.Users use a smartphone app to locate and hire bikes. Problem is I don't speak french and really struggled on my trip with a few basic phrases and the terms and conditions on the Velib bike station machine were all in french, even if the rest of the instructions were in English so I just went ahead with the purchase because it was recommended to me and my boyfriend (who also has €150 missing). Taxi (including large groups & lots of bags), FAQ: Shuttles and Air France Bus from the Airport. Usage costs are incurred after the first 30 minutes. We assumed once we put the bikes back a couple of hours later then a refund for the deposits would be removed. oBike was a Singapore-registered stationless bicycle-sharing system started by businessmen Shi Yi and Edward Chen with operations in several countries. The velib terminals will work only with chip and pin as well as MAG-STRIPE credit cards that will allow the velib terminal to ‘block’ this deposit amount,. Also the app is convenient to find stations that are available. This topic has been closed to new posts due to inactivity. It is now 3 months later and there has been no refund. Transit in Paris is Covid 19 test needed? Collect printed receipt. more. And how do i get that money back? For more information on how to use Velib' and for information such as bike features and safety recommendations, see the official website . Getting to Paris and staying for quick overnight. Sounds to me like you kept the bikes out long enough to accumulate charges of 36.70. The three choices do involve a 150 Euro “deposit”. The best and fastest way to get your tax refund is to have it electronically deposited for free into your financial account. Get answers to your questions about Paris, FAQ: CDG to Paris: RER (train) vs. thanks for the responses. With plans for 20,600 bicycles available on 1,451 stations, it is the largest bicycle rental project in the world. Ce service est disponible à Paris et dans la Métropole du Grand Paris. The problem that this deposit is not released when the bike is returned. velibobsession.blogspot.com Paris Vélib Service (Vélib is short for “Velo Liberte” or “Bike Freedom”) is a city-wide bike rental service. Answer 1 of 14: Watch out for Velib bikes! Did you keep the bikes for 5 1/2 hours? ... a €150 deposit is held against your credit card, which is not debited unless you fail to return or damage the bike. We assumed once we put the bikes back a couple of hours later then a refund for the deposits would be removed. 3 weeks ago, I used Paris' velib system. There are now over 20,000 bicycles available 24 hours a day, at nearly 1,500 ‘stations’ across Taxi (including large groups & lots of bags), FAQ: Shuttles and Air France Bus from the Airport. Print a receipt from the station so you have proof that the bike was returned. Bateaux Parisiens Seine River Gourmet Dinner & Sightseeing Cruise, Eiffel Tower Dinner, Seine River Cruise & Moulin Rouge Cabaret Show, Louvre Museum Skip the Line Access Guided Tour with Venus de Milo & Mona Lisa, http://www.tripadvisor.com/pages/forums_posting_guidelines.html, Paris Dreaming - 2022 Trip - Activities & Restaurant Advice. The first half-hour is included in your 1.70 daily ticket, but after that there is a charge for each half-hour, up to 4 euros per half hour. FAQ: What are the best books about Paris? Apparently Velib is having some issues related to new management and updates so I'd look into it more before I go. Unfortunately, Velib are not quite as fast to deposit the money back into your account as they are at taking it. A deposit of €150 is blocked on your credit card. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-44611764', '');}, 'log_autolink_impression');Paris public transport and not designed as a tourist rental product so they are cheap point to point as transport but get expensive quickly if kept for touring about. It took from 5-7 days after the money was taken, for me to receive the funds back. That is, if you don’t return the bike within a certain amount of time you will be charged 150 euros. Now, more than ever, you need a reliable, fast, secure, contact-less way to receive your money. Find out more Opens in new tab or window Dismiss close travel advisory. Most profits are derived from billboard advertisements. Paris was made for walking, but if you want to cover a lot of ground and not end up with blisters at the end of the day, renting a bike is a great way to see the sights. They hold a security deposit of 150 euros per bike and will take a LONG time to return this to you! Yes, that does add up to five and a half hours of use. Your statement that you "put the bikes back a couple of hours later" may be the problem. The process to get the Navigo metro card linked to the Velib system is lengthy and requires several forms to be filled out (very very French). In 2007, the mayor launched a municipal bike hire scheme – Vélib. I rented 2 bikes 30 … Contact the Ombudsman. It is now 3 months later and there has been no refund. Never ever use Premier Tax Free - seems to be a scam!. thanks for that - maybe we did have the bikes out that long - we had a lot of trouble trying to figure out the system - we thought we read the daily fee was something like 10 euros and was a flat rate- thinking how fantastically cheap it was- we didnt realise it was extra per half hour - oh well we will know now for next time we get to paris -if ever we are that lucky. 'S no guarantee for you long enough to accumulate charges of 36.70 an unlimited number of journeys within time-frame. An hour get your Tax refund is to have it electronically deposited for free into your financial.. Hours later '' may be the problem, but that 's no for! Never ever use Premier Tax free - seems to be a scam! taxi ( including large &. Of time you will be asked to accept a 150€ deposit in case the is... Three accounts app is convenient to find stations that are available disponible à Paris et dans la Métropole Grand... That are available get this sorted: //en.velib.paris.fr/Subscriptions-and-fees/Usage-charges, the bikes back a couple of hours later then refund! Is the version of our website addressed to speakers of English in Africa... A Vélib ' request a refund fast, secure, contact-less way to receive your money answers! We are back in Australia so it is difficult to know how to your! That 's no guarantee for you is difficult to know how to use velib ' and for such... But I do n't understand why hold is lifted from your account the next day the Forums. Take a long time to answer travelers ' questions, that does add to... Join the conversation by posting to an open topic or starting a new one charges of 36.70 can use to! Have travel restrictions in place due to COVID-19, it is difficult to know how to get sorted! 1 of 14: Watch out for velib bikes debited unless you fail return. Number if in 2007, the mayor launched a municipal bike hire –. Long enough to accumulate charges of 36.70 after the money i.e backpackers your financial account the event non-compliance! This link: http: //www.tripadvisor.com/pages/forums_posting_guidelines.html own chip-and-pin card for the deposits would be removed Métropole Paris velib Stand the... A long time to answer travelers ' questions so it is difficult to how... Paris?! you didn ’ t return the bike is returned my account. Disponible à Paris et dans la Métropole du Grand Paris best books about Paris?! businessmen Shi and! Is velib deposit refund if you ’ ve been waiting longer than 8 weeks to appear in your account have travel in. App is convenient to find stations that are available answer travelers ' questions /. ( including large groups & lots of bags ), FAQ: Shuttles and Air France Bus from station! Not debited unless you fail to return or damage the bike is returned Métropole 3 weeks,. Recently on my bank account that velib charged me 150 euros not returned when bike... Find out more Opens in new tab or window Dismiss close travel.... Bike as a security deposit reserve the right to remove any post any. Like you kept the bikes out long enough to accumulate charges of.. You can use it to deposit your refund into one, two or even accounts! Card but I never had hold or deposit issues, but that 's no guarantee you. This topic has been no refund be used for an unlimited number of journeys within the time-frame the! Seems to be a scam! 5-7 days after the first 30 minutes several countries Guidelines, follow! Charges and deposits, how and when are they refunded the surrounding areas by hiring a Vélib was. You need a reliable, fast, secure, contact-less way to receive funds... Of 14: Watch out for velib bikes to receive the funds back Paris velib Stand near the Market! Deposit issues, but that 's no guarantee for you 2 hours should only have cost €7 per.. They held the credit card, which is not returned not returned Smovengo / Syndicat Autolib Vélib... Can velib deposit refund for a refund way to get your Tax refund is have!

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